Welcome to OnRoad Ride. By downloading, accessing, or using the OnRoad Ride app or website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions govern your use of the OnRoad Ride app and services provided by OnRoad (referred to as “we,” “us,” or “our”). By using our platform, you agree to these terms and our Privacy Policy.

2. Eligibility

To use OnRoad Ride, you must be at least 18 years old or the legal age of majority in your country. By using the app, you confirm that you meet these requirements.

3. User Responsibilities

• Account Creation: You must create an account to use the OnRoad Ride services. You are responsible for maintaining the confidentiality of your account information.
• Accurate Information: You agree to provide accurate, complete, and up-to-date information when creating an account or using our services.
• Prohibited Activities: You are prohibited from engaging in any illegal activities or using the app in any way that could harm others or disrupt the service.

4. Booking and Payment

• Booking a Ride: When you book a ride through OnRoad, you agree to pay the fare displayed in the app, including any applicable taxes and fees.
• Cashless Payments: All payments must be made through the app’s integrated payment system. No cash transactions are accepted unless explicitly stated otherwise.
• Cancellations: You may cancel a ride within the time frame specified in the app. If you cancel after the grace period or fail to show up, you may be charged a cancellation fee.

5. Driver and Passenger Responsibilities

• Driver Screening: We perform background checks and monitor driver ratings to ensure a safe experience. However, we do not guarantee the conduct of any driver.
• Passenger Conduct: Passengers must behave respectfully and follow all applicable laws during the ride. Any misconduct may result in suspension or termination of access to the app.

6. Liability

• Limitation of Liability: OnRoad Ride is not liable for any direct, indirect, or incidental damages that may arise from the use of the app or services.
• Service Availability: We do not guarantee uninterrupted access to the app. We reserve the right to modify, suspend, or discontinue the service at any time.

7. Intellectual Property

All content and materials on the OnRoad Ride app and website, including text, graphics, logos, and software, are the property of OnRoad or its licensors. Unauthorized use or reproduction of these materials is prohibited.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the app after changes are posted constitutes your acceptance of the new terms.

10. Contact Information

If you have any questions or concerns regarding these terms, please contact us at:

• Email: info@onroadride.com
• Phone: +923466000155
• Adress: OFFICE NUMBER 38 & 39, 1ST FLOOR VALENCIA TOWER, VALENCIA TOWN K1, LAHORE, Pakistan