At OnRoad Ride, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the OnRoad Ride app or website. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect different types of information to provide and improve our services:

a. Personal Information

When you create an account, book a ride, or use our services, we may collect:

• Name
• Email Address
• Phone Number
• Payment Information (such as credit card details)
• Location Data (to facilitate ride services)

b. Usage Data

We may collect information about how you use the app and website, including:

• Device Information (such as device type, operating system, and app version)
• IP Address
• App Usage (including pages viewed, features used, and times of interaction)

2. How We Use Your Information

We use the information collected for the following purposes:

• To Provide Services: We use your location and personal data to connect you with drivers and complete rides.
• To Process Payments: Payment information is securely used to process transactions.
• To Improve Our Services: Usage data helps us identify issues, improve the app’s functionality, and develop new features.
• To Communicate with You: We may send service updates, promotions, or respond to your inquiries through email or SMS.
• For Legal Compliance: We may use your data to comply with applicable laws and regulations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with third parties in the following situations:

• With Drivers: Your name, pick-up location, and contact information are shared with drivers to fulfill your ride requests.
• With Payment Processors: We use trusted third-party services to process payments securely.
• With Service Providers: We may share data with third-party vendors who help us with operations such as data analytics and app maintenance.
• For Legal Reasons: We may disclose information if required by law or to protect the rights, property, or safety of OnRoad, our users, or others.

4. Data Security

We take your data security seriously and implement appropriate measures to protect your personal information. These include encryption, secure server storage, and restricted access to sensitive data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices

You have the following options regarding your personal information:

• Access and Update: You can access and update your personal information through your account settings.
• Opt-out of Communications: You can opt-out of marketing emails by following the unsubscribe link in our communications.
• Delete Your Account: You may request the deletion of your account by contacting us at support@onroadapp.com. Please note that certain data may be retained for legal or operational purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us improve site functionality and analyze usage. You can manage or disable cookies through your browser settings, though some features may not work properly without them.

7. Third-Party Links

Our app or website may contain links to third-party services or websites. We are not responsible for the privacy practices of these external sites. Please review the privacy policies of any third-party services before providing them with your personal data.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. International Data Transfers

If you access our services from outside your country, your information may be transferred to and processed in countries with different data protection laws. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant changes by posting the updated policy on our website and app. Your continued use of the services after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us at:

• Email: info@onroadride.com
• Phone: +923466000155
• Adress: OFFICE NUMBER 38 & 39, 1ST FLOOR VALENCIA TOWER, VALENCIA TOWN K1, LAHORE, Pakistan